Bar Trove Privacy Policy
This Privacy Policy describes how Bar Trove (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bartrove.ca (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Bar Trove is located at: 10126 100 St NW, Edmonton, AB T5J 0N8 Contact Email: brittany@bartrove.ca
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Basic contact details including your name, address, phone number, email.
Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
Account information including your username, password, security questions.
Shopping information including the items you view, put in your cart or add to your wishlist.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
How We Use Your Personal Information
Providing Products and Services: We use your personal information to provide you with the Services in order to process your payments, fulfill your orders, arrange for shipping, and facilitate returns and exchanges.
Marketing and Advertising: We use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications via email or text.
Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
Communicating with You: We use your personal information to provide customer support and improve our Services.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:
With vendors or service providers who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners, including Squarespace, to provide services and advertising.
When required by law, to protect our legal rights, or as part of a business transaction.
Cookies
We use Cookies on our Site to power and improve our Services. Most browsers automatically accept Cookies, but you can choose to set your browser to remove or reject Cookies. Removing or blocking Cookies can negatively impact your user experience and may cause some features to not work correctly.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including:
Right to Access/Know: Request access to personal information we hold about you.
Right to Delete: Request that we delete your personal information.
Right to Correct: Request corrections to inaccurate personal information.
Right to Opt Out of Sale or Sharing: If applicable, opt out of the "sale" or "sharing" of your personal information.
To exercise any of these rights, please contact us at brittany@bartrove.ca.
Security and Retention of Your Information
We implement security measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee "perfect security." We retain your personal information as needed to provide the Services and comply with legal obligations.
Contact Us
For more information about our privacy practices or if you have questions, please contact us at:
Bar Trove 10126 100 St NW, Edmonton, AB T5J 0N8 Email: brittany@bartrove.ca